The Journey to Customer-Centric Growth

Success Stories of Scaling CX and Qualitative Feedback

May 20th, 2020

Get reminded of the Virtual CX summit 2021

Learn from amazing companies like these

1 day
50 speakers
6 categories

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Usersnap calls upon you to join 


We’ve got a jam-packed list of thought leaders and industry experts 

who have unlocked growth by internalizing the customer’s voice.

With their success stories, you can gain insights into strategies, 

processes, expert hacks, and results.

Space is LIMITED, time is ticking, and the journey starts with you. 

Don’t dally, and get your virtual seat right away. 

Join us virtually from home-office.
BYOC - Bring Your Own Coffee ☕ ...

best Virtual CX conference in town

Who is this for?

This virtual summit is for CS and CX professionals 

who wants to scale their company’s growth 

with the customer’s voice in mind. 

Are you

wondering what customer-centric growth actually means?

Not yet seeing the point of CX and qualitative feedback,  
because your company only does it to “check the box”? 
Already certain of the value of CX and qualitative feedback, 
but not yet sure how to operationalize it? 
Actively using CX and qualitative feedback, but have had bottlenecks 
in streamlining it with company operations? 
Living and breathing the customer-centric approach, 
and want to fine-tune it? 
Looking to connect with like-minded folks in the Feedback Tribe?

Answer yes to any of these questions, and this summit is for you! 

It's time to get focused on the areas you need help with

Unlike physical conferences where you can end up sitting through the content you just don't need, The Journey to Customer-Centric Growth is delivered entirely online. Dip in and watch the specific talks you need to transform your business or catch them all. It’s up to you!

View the schedule
1 day
50 speakers
6 categories

Have you booked your place yet?

By submitting your email you agree to the terms
Book my place
Measuring employees’ happiness will drive customers’ loyalty 20 May 2020, 08:30 PM
Claire Boscq-Scott The Busy Queen Bee Ltd, The Busy Queen Bee Global
Building a Customer Experience Movement 20 May 2020, 09:45 PM
Nate Brown Chief Experience Officer, Officium Labs
Driving Insight into Action 20 May 2020, 07:30 PM
Diane Magers CCXP, Brett Sharp, Jim Bass, CX-PRO, NPS, PMP & Macquarium
Identify & Engage All 4 Customer Types to Thrive for Generations 20 May 2020, 06:00 PM
John Hanson CS/CX Expert | Author | Consultant, 7 Ways Menu

With many experts, the tactics you need are just a click away

Our experts will be sharing their years of knowledge, strategies and tactics. If you’re focused on launching or growing your business we've got you covered.

Meet the speakers

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Check out the Categories
Customer Journey
Employee Experience
Customer Experience
Marketing and Growth
Customer Success
Qualitative Feedback

Say hello to our speakers

We couldn't be more excited about our lineup. Which talks will you be checking out?

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