The Journey to Customer-Centric Growth
Success Stories of Scaling CX and Qualitative Feedback
May 20th, 2020
Learn from amazing companies like these
1 day
50 speakers
6 categories
Usersnap calls upon you to join
our VIRTUAL SUMMIT on CUSTOMER-CENTRIC GROWTH/
We’ve got a jam-packed list of thought leaders and industry experts
who have unlocked growth by internalizing the customer’s voice.
With their success stories, you can gain insights into strategies,
processes, expert hacks, and results.
Space is LIMITED, time is ticking, and the journey starts with you.
Don’t dally, and get your virtual seat right away.
Join us virtually from home-office.
BYOC - Bring Your Own Coffee ☕ ...
Who is this for?
This virtual summit is for CS and CX professionals
who wants to scale their company’s growth
with the customer’s voice in mind.
Are you
wondering what customer-centric growth actually means?
Not yet seeing the point of CX and qualitative feedback,
because your company only does it to “check the box”?
Already certain of the value of CX and qualitative feedback,
but not yet sure how to operationalize it?
Actively using CX and qualitative feedback, but have had bottlenecks
in streamlining it with company operations?
Living and breathing the customer-centric approach,
and want to fine-tune it?
Looking to connect with like-minded folks in the Feedback Tribe?
Answer yes to any of these questions, and this summit is for you!
Featured talks
Not sure what to watch? Here are some talks you won't want to miss.
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Klaus-M. Schremser Head of Growth, Co-Founder, Usersnap
How we made our company customer-centric with the magic power of feedback
It's time to get focused on the areas you need help with
Unlike physical conferences where you can end up sitting through the content you just don't need, The Journey to Customer-Centric Growth is delivered entirely online. Dip in and watch the specific talks you need to transform your business or catch them all. It’s up to you!
View the schedule
1 day
50 speakers
6 categories
The Customer MasterPlan: How to Maximise the Impact of your Customer Experience optimisation
20 May 2020, 02:30 PM
Chloe Thomas
eCommerce Marketing Problem Solver, eCommerce MasterPlan
Your customers are talking. Are you ready to start listening?
20 May 2020, 03:00 PM
Joe Rice
Data & Enterprise Solutions, Twitter
How we made our company customer-centric with the magic power of feedback
20 May 2020, 09:00 AM
Klaus-M. Schremser
Head of Growth, Co-Founder, Usersnap
How Real-Time Live Chat Boosts Revenue by 13%
20 May 2020, 09:00 PM
Derric Haynie
Chief Ecommerce Technologist, Ecommerce Tech
With many experts, the tactics you need are just a click away
Our experts will be sharing their years of knowledge, strategies and tactics. If you’re focused on launching or growing your business we've got you covered.
Meet the speakersFollow your favourite topics for exclusive content and offers
Choose the topics you'd like to follow and we'll keep you up to date with its content, expert advice and exclusive offers.
Check out the Categories
Customer Experience
Marketing and Growth
Qualitative Feedback
Employee Experience
Customer Success
Customer Journey
Say hello to our speakers
We couldn't be more excited about our lineup. Which talks will you be checking out?
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