The Journey to Customer-Centric Growth

Success Stories of Scaling CX and Qualitative Feedback


Learn from amazing companies like these

1 day
51 speakers
6 categories

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Usersnap calls upon you to join 

our VIRTUAL SUMMIT on CUSTOMER-CENTRIC GROWTH on May 20.


We’ve got a jam-packed list of thought leaders and industry experts 

who have unlocked growth by internalizing the customer’s voice.

With their success stories, you can gain insights into strategies, 

processes, expert hacks, and results.


Space is LIMITED, time is ticking, and the journey starts with you. 

Don’t dally, and get your virtual seat right away. 


Join us virtually from home-office.
BYOC - Bring Your Own Coffee ☕ ...

best Virtual CX conference in town

Who is this for?

This virtual summit is for CS and CX professionals 

who wants to scale their company’s growth 

with the customer’s voice in mind. 

Are you

wondering what customer-centric growth actually means?


Not yet seeing the point of CX and qualitative feedback,  
because your company only does it to “check the box”? 
Already certain of the value of CX and qualitative feedback, 
but not yet sure how to operationalize it? 
Actively using CX and qualitative feedback, but have had bottlenecks 
in streamlining it with company operations? 
Living and breathing the customer-centric approach, 
and want to fine-tune it? 
Looking to connect with like-minded folks in the Feedback Tribe?


Answer yes to any of these questions, and this summit is for you! 


Not sure what to watch? Here are some talks you won't want to miss.

It's time to get focused on the areas you need help with

Unlike physical conferences where you can end up sitting through the content you just don't need, The Journey to Customer-Centric Growth is delivered entirely online. Dip in and watch the specific talks you need to transform your business or catch them all. It’s up to you!

View the schedule
1 day
51 speakers
6 categories

Have you booked your place yet?

By submitting your email you agree to the terms
Book my place
Measuring employees’ happiness will drive customers’ loyalty 20 May 2020, 08:30 PM
Claire Boscq-Scott The Busy Queen Bee Ltd, The Busy Queen Bee Global
Your customers are talking. Are you ready to start listening? 20 May 2020, 03:00 PM
Joe Rice Data & Enterprise Solutions, Twitter
1 on 1 talk about UX research at ADP 20 May 2020, 10:30 PM
John Terceman Lead UX Researcher, ADP
Customer Journey Management – it is not just about the mapping! 20 May 2020, 12:00 PM
Ian Golding Global Customer Experience Specialist, Customer Experience Consultancy Ltd

With many experts, the tactics you need are just a click away

Our experts will be sharing their years of knowledge, strategies and tactics. If you’re focused on launching or growing your business we've got you covered.

Meet the speakers

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Check out the Categories
Employee Experience
Customer Journey
Qualitative Feedback
Customer Experience
Customer Success
Marketing and Growth

Say hello to our speakers

We couldn't be more excited about our lineup. Which talks will you be checking out?

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