Ashley Cheng

Ashley Cheng

Growth Manager
Usersnap

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About this Speaker

240% growth in customer acquisition, not bad? Thanks! I'm a Growth Manager at a fast-paced SaaS startup, Usersnap, you may have heard of its virtual summit (wink). My main tasks include market research, content creation, community management, nurturing the AAARRR funnel, product communication and other exciting growth matters. Over the past 7+ years, I've gained various experiences from software enterprise Microsoft, biggest fashion e-commerce in SEA Zalora, to SME in the UK, New Zealand and Austria. What's in common, however, is the focus to provide the optimal customer experience and make their work or/and life better. Excited to share my customer-centric strategies with you all.

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