Donna Weber, President of Springboard Solutions helps high growth tech companies create customers for life. Donna is passionate about getting your customers to quickly use your product and then want more, because when customers adopt your products quickly, they renew forever. She specializes in providing scalable frameworks to onboard, engage, and enable customers to decrease the time to customer’s first value and increase customer total lifetime value. Prior to beginning her consulting business in 2016, Donna worked at several startups, where she built Customer Success and Customer Education programs and organizations from scratch. Colleagues know Donna as a leader who makes a difference. When she’s not springboarding customers to success, you might find her white water kayaking the rivers of California and beyond.