Jim Tincher

Jim Tincher

Heart of the Customer founder, 2nd CCXP worldwide, keynote speaker, and author.

Founder and CEO
Heart of the Customer

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About this Speaker

Heart of the Customer founder Jim Tincher is a noted speaker, recognized customer experience expert, and author of How Hard Is It to Be Your Customer? His recently published authoritative guide to capturing the voice of the customer helps companies drive customer-centric action that boosts loyalty, satisfaction, and revenue.

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