Panel discussion with Diane Magers CCXP, Brett Sharp and Jim Bass from Macquarium.
How do you overcome the challenges of converting rich, valuable feedback into actions that impact revenue and costs. Discover the structure and disciplines great brands use to design better experiences.
Learn why converting data to action is a challenge.
Explore the framework for activating your brand into action.
See some techniques to help build momentum
Understand the positive impact of intentional design and how it translates to proving the business case across the organization
See how new capabilities can help you gain traction for your experience discipline
Please note, you need to register as an attendee before you can access this freebie.
CCXP, Certified Voice of Customer Experience Professional
CX-PRO | Master's in Marketing Research (MMR)
Great customer experiences don't just happen... they are designed!