Many Customer Success organizations have a standard customer onboarding process but how do you help your loyal customers who have been with you for a few years? This picture isn't as clear. These legacy customers may be using outdated processes and not be taking advantage of the latest product enhancements. Enter the Client Health Check. The Client Health Check is like a 10 point inspection for your car. Learn more about how to incorporate this valuable tool into your Customer Journey and how it can help retain and grow your customers!