What if your current customers are your only customers this year?

A talk by Donna Weber
Customer Onboarding Guru | Speaker | Author, Springboard Solutions

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About this talk

Customer onboarding guru, Donna Weber of Springboard Solutions, helps you answer the question, "What if your current customers are your only customers this year?” She shares ways to engage your existing accounts and leads them to continuous value in your product with ongoing onboarding.

This session enables you to:

        • Know the difference between onboarding accounts versus users

        • Onboard new users and new organizations in existing accounts

        • Onboard users to new product features and new products

        • Onboard customers to their next phase of the customer maturity lifecycle"

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